Value-Sensitive Design in Hyper-Connected Societies

In hyper-connected societies, where the opposite of communication and interaction may unobtrusively change from a human to a bot or another device, underlying services and technologies can easily come into conflict with cultural and social values. In this paper, we discuss how values apply to hyper-connected societies and we elaborate how values could be functionally integrated into platforms that provide and combine both human-to-human, human-to-service and human-to-thing communication and interaction.